FAQ Section
Shipping
Do you offer free shipping?
Yes. Orders above $50 qualify for free shipping.
How much does shipping cost?
EU shipping: $7.50
International shipping: $9.70
How long does delivery take?
Orders are processed within 1–3 business days.
EU delivery usually takes 5–8 business days
International delivery usually takes 7–12 business days
Delivery times may vary depending on customs and local carriers.
Tracking
How can I track my order?
Once your order has been shipped, you’ll receive a confirmation email with a tracking link. You can use this link to check the status of your delivery anytime.
Returns
What is your return policy?
Sonyxo offers a 30-day return policy. Items must be unopened, unused, and in their original packaging. For more information, please check our [Return Policy].
Product Safety
Are your products safe?
Yes. All Sonyxo products are sourced from trusted suppliers and manufactured according to strict quality standards. Since supplements may affect everyone differently, consulting a healthcare professional before starting a new product is recommended.
Orders
Can I change or cancel my order?
Changes or cancellations are possible if the order has not yet been processed. Please contact support@sonyxo.com as soon as possible. Once shipped, orders can no longer be changed or cancelled.
Payments
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods shown at checkout.
Promotions
Do you offer discounts?
Yes, Sonyxo regularly runs promotions and limited-time deals. Subscribe to our newsletter or follow us on social media to stay up to date.
Get in touch
Have questions about your order, or a general enquiry?
